Peer handbook ideas

We talked a lot about these at the meetings (today and on the 12th); I thought a list here (and in the comments) would be fairly practical - once we felt there were enough ideas, we could compile them into a proper MS Word document. To start, here are a few broad categories:

• Design scripts/templates for handling threatening situations--be brief; don't personalize the response to the student (i.e. don't make reference to the student's race, gender, ethnicity, etc.)
• Complaints about _____ (e.g. visitors to the college) go to _____ (e.g. Public Safety).
• Make a poster/leaflet with student rules/responsibilities for conduct. 1) Respect peers (personal space, questions, etc.). 2) Be civil--no vulgarity, slurs, etc. 3) ...

Side note - should we have categories (labels) for posts?